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FAQ

The Ins And Outs of How We Do Business

  • Does Chenesa Cleaning Services provide cleaning products and rags?
    Yes! We provide cleaning products, rags, mops and brooms. However, if you have your own cleaning products you would prefer we use, we are happy to use those instead!
  • I live outside Calgary, can Chenesa Cleaning Services clean my home?"
    Yes! If you live in Calgary's surrounding areas (Airdrie, Banff, Black Diamond, Bragg Creek, Canmore, Chestermere, Cochrane, Irricana, Nanton, Okotoks, Priddis, Turner Valley) you are eligible for all of our cleaning services. If you live outside these areas, (Red Deer, Leduc, Edmonton) you are eligible for Move-In/Move-Out, Monthly, and One-Time Cleans.
  • I need cleans every 3-4 weeks, does Chenesa Cleaning Services offer this?"
    Yes! Chenesa Cleaning offers weekly, bi-weekly, semi-monthly, monthly, quarterly... You get the point! We offer cleans as often as you need them.
  • Does Chenesa Cleaning Services do laundry?
    With our cleaning packages, we do not offer laundry services. However, we can modify our services for each client. Please contact us if you require additional services.
  • Do you clean carpets?
    No, unfortunately we do not clean carpets. However, if a client has their own carpet cleaning machine, we can clean the carpets for them.
  • Do you clean windows?
    We clean interior windows. We do not offer exterior window cleaning.
  • What kind of commercial cleaning do you do?
    We have experience cleaning medical & dental offices, concrete & construction buildings, restaurants, schools & training centres, and more!

Billing & Pricing

Payment Methods

We accept cash, cheque, e-transfers and online payments through our website. Once we complete our clean, we will send you an invoice via email.

Cancellation Policy

Cancellation made less than 24 hours in advance require a $35 payment, which will be billed on your next invoice. Cancellations made 24 hours in advance or more can be rescheduled at no additional charge

Satisfaction Guarantee

Chenesa Cleaning Services is dedicated to your satisfaction and a cleanly environment. Something not right? We'll take care of it, free of charge.

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